PRIVACY POLICY

Effective Date: January 1, 2023
Last Updated: January 1, 2026

1) Who We Are

Trustworthy Texas Renovations (“Company,” “we,” “us,” or “our”) provides residential and commercial renovation, remodeling, construction, and related services throughout Texas, including Conroe, Montgomery, Willis, Magnolia, and surrounding areas.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

Visit our website

Request a quote or contact us

Call, email, or message us

Use any scheduling, estimate, or project communication tools we provide

If you have questions, you may contact us using the contact details listed at the end of this Policy.

2) Scope of This Policy

This policy applies to information collected:

•Through our website

•Through contact forms and quote requests

•By phone, email, or text

•During in-person consultations or project meetings

Some third-party tools we use (such as payment processors, scheduling platforms, SMS providers, or mapping services) may have their own privacy policies that apply in addition to this one.

We comply with applicable federal and Texas privacy laws, including the Texas Data Privacy and Security Act (TDPSA), where applicable.

3) Information We Collect

The information we collect depends on how you interact with us.

A) Personal Identifiers

•Full name

•Email address

•Phone number

•Property address

•Signature (for contracts)

B) Project Information

•Details about renovation or construction projects

•Photos of your property (if provided)

•Budget range

•Service preferences

•Uploaded documents or plans

C) Commercial Information

•Quotes and estimates

•Contracts and agreements

•Billing details

•Payment history

D) Internet & Device Information

•IP address

•Browser type

•Device information

•Pages visited

•Time spent on site

•Referring websites

E) Communications

•Emails

•Text messages

•Call records

•Form submissions

We collect information directly from you and automatically through cookies and analytics tools.

4) How We Use Your Information

We use your information to:

•Provide renovation and construction services

•Schedule consultations and site visits

•Prepare and send estimates or contracts

•Communicate about your project

•Process payments

•Improve our website and services

•Respond to inquiries

•Maintain safety and prevent fraud

•Comply with legal obligations

We do not sell your personal information.

5) Cookies & Tracking Technologies

We use cookies and similar technologies for:

•Website functionality

•Performance monitoring

•Analytics (e.g., traffic analysis)

•Improving user experience

You may disable cookies in your browser settings. Some features of the website may not function properly if cookies are disabled.

6) Sharing of Information

We may share information only when necessary, including with:

•Service Providers

•Website hosting providers

•Payment processors

•Scheduling tools

•SMS and email communication platforms

•Cloud storage providers

•Contractors or subcontractors (when necessary to complete your project)

Legal Authorities

•If required by law

•To protect rights, property, or safety

•We do not sell personal information.

We do not share personal information for cross-context behavioral advertising.

7) Text Messaging (SMS) & Email Communications

SMS Opt-In

By providing your mobile phone number through our website, contact forms, estimate requests, scheduling tools, contracts, or during consultations, you expressly consent to receive text messages from Trustworthy Texas Renovations related to:

•Project updates

•Appointment confirmations and reminders

•Estimates and contract communications

•Service-related notifications

•Customer support communications

Message frequency may vary depending on your project activity.

Providing your phone number and opting into SMS communications is not a condition of purchase.

Opt-Out Instructions

You may opt out of SMS communications at any time by:

•Replying STOP to any message

•Contacting us directly using the contact information below

After sending STOP, you may receive one final confirmation message confirming your opt-out.

For assistance, reply HELP or contact:

Email: [email protected]
Phone: +1 936-202-3360

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. We are not responsible for carrier fees.

Email Communications

You may opt out of marketing emails by clicking the unsubscribe link included in those emails. Transactional emails related to active projects or contracts may still be sent as necessary.

Mobile Information Sharing Statement

We respect your privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All mobile-originated text messaging opt-in data and consent information will not be shared with any third parties, except:

•With trusted service providers who assist us in delivering messaging services (such as SMS platform providers), and

•When required by law.

Text messaging originator opt-in data and consent will not be shared with any third parties for cross-context behavioral advertising or unrelated marketing purposes.

8) Data Retention

We retain personal information only as long as necessary to:

Complete your project

Maintain business records

Comply with legal requirements

Resolve disputes

Retention periods vary depending on the type of information and legal obligations.

9) Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

Secure hosting

Access controls

Encrypted communications (where supported)

Limited employee access

While no system is 100% secure, we take reasonable steps to safeguard your data.

10) Children’s Privacy

Our services are not directed to individuals under 18 years of age.

We do not knowingly collect personal information from children.

If you believe a minor has provided information to us, please contact us to request deletion.

11) Your Privacy Rights (Texas Residents)

Under applicable Texas law, you may have rights to:

Access your personal information

Request correction

Request deletion

Opt out of certain data processing

To exercise your rights, contact us using the contact information below.
We may need to verify your identity before processing your request.

12) Payments

If you make payments online, payment information is processed by our third-party payment processor.

We do not store full credit card numbers on our servers.

The payment provider’s privacy policy applies to payment transactions.

13) Third-Party Links

Our website may contain links to third-party websites (such as maps or social media platforms).

We are not responsible for the privacy practices of those websites.

14) Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated “Last Updated” date.

15) Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +1 936-202-3360
Mail: 506 Honea Egypt Suite 959, Magnolia, Texas